Our Terms & Conditions

§§ We have nothing to hide. Of course, some aspects of our cooperation need to be addressed, because you may also want to know what e.g. in the case of deadline, cancellations or unpredictable situations is possible and what to do.

Here you will find our “rules of the game” for teaching at inlingua Salzburg:

1. Validity

The following terms and conditions apply to all contracts for the provision of individual or group language instruction to our customers. They also apply to future orders.

2. Registration

The inlingua Sprachschule Salzburg accepts registrations as well as bookings and cancellations of a language course only in writing (also by fax, e-mail or in person). Every registration is binding.

3. Teaching

Classes are given according to the inlingua method. One lesson lasts 45 minutes. The lessons will be held at the agreed times. Replacement for missed hours is not granted. This also applies to illness and other disabilities that do not fall into the sphere of the school. The school reserves the right to take appropriate measures if, for example, a participant disrupts the smooth course of the class through frequent absence without follow-up or other extremely disturbing behavior.

4. Cancellation

In the case of justified cancellation of the contract, which must be announced in writing to the school management no later than three weeks before the start of the course, only a € 60.00 processing fee will be charged. If the booking is canceled less than 21 days before the start of the course, the course fee will be forfeited. Place of Jurisdiction is Salzburg

5. Course fee

The costs of language training are to be paid no later than 3 weeks before the start of the course. If the course is booked fewer than 3 weeks before the start of the course, the total amount is due immediately. The course price includes the classification of the student, the registration fee and the issuing of a course confirmation. The inlingua language school Salzburg is exempt from VAT. Payment must be made by bank transfer or in cash.

6. Group Lesson / Course Guarantee:

The number of participants in a group course consists of three to a maximum of 8 persons. If only two applications are available at the corresponding language level, the number of lessons will be reduced by one third, or by half in the case of just one application. In any case, the group student is obliged to pay the agreed course fee for the duration of the course, even in the case of early departure and regardless of his participation in the course. Neither can the student cancel group lessons nor can they replace lessons they have missed. Minimum age for general group lessons: 16 years

7. One-to-One lessons

The participant sets his timetable in agreement with the secretariat. Cancellations or postponements can only be considered until 16.00 o’clock of the previous day (for Monday no later than Friday at 16.00 o’clock), otherwise these agreed hours must be offset. One-to-one lessons are valid for three years and the hours not consumed until then are lost.

8. Privacy

All personal information of participants will be treated confidentially. The data will not be passed on to third parties and are used exclusively inlingua Salzburg-internal purposes for targeted customer information.